Resources
Your one-stop shop for blogs, articles, research and tools to help you re-think workforce and service capacity problems you might be facing. Grab a cuppa and your go-to 3pm sugar hit and browse our content.
Blog Posts
Strategy planning: The Unplex way
As a mum managing a busy family of six and two small businesses, you could say I thrive in complexity. But something’s gotta give, and ...
Read More →
Deciphering your clients’ needs before recruiting: Seven steps to consider
It seems like we’re all focusing on recruitment at the moment. Treating it as the magic bullet to our workforce and service delivery challenges. But ...
Read More →
Understanding bottlenecks in health and social care settings
Remember the game Kerplunk? It’s a classic game of sticks, marbles, and strategy. To play, you need to skilfully remove sticks from a large tube ...
Read More →
How thinking like a linear programmer can help you optimise service delivery
Linear programming and The Australian Women’s Weekly ‘Simplicity Chocolate Cake’ recipe – can you name a more unexpected duo? No, I’ve not lost the plot. ...
Read More →
Improving interprofessional collaboration in health and social care
Remember ‘that’ moment in your professional career that completely shocked you? I do – and it was only last year. I was working with a ...
Read More →
Using success metrics to boost staff retention in health and social care
A few weeks ago I was sitting at Zambrero enjoying my lunch when suddenly my attention was hijacked by the ‘Plate 4 Plate’ count-o-meter on ...
Read More →
Articles
The cup of tea that changed my life and could change yours.
About 20 years ago, when I was a practising physiotherapist, I went to work in the UK in Halifax, Yorkshire – a proud northern county ...
Read More →
Shining a light for your community
In my last article “The cup of tea that changed my life and could change yours“, I challenged you to be brave, step back, and ...
Read More →
The perfect outfit – when your workforce matches your vision
In the last two articles, I’ve talked to you about how, as a community based social care or health organisation, you benefit from truly understanding ...
Read More →
Case Studies
Case study 1 – Speech Pathology Australia: Specialist Credentialling
What the initial problem was thought to be We think we need a specialist credentialling system for Speech Pathologists in Australia. What the problems turned ...
Read More →
Case study 2 – Albury Wodonga Health: research informed digital health strategy
What the initial problem was thought to be We are not sure how to best engage with consumers who are digitally disadvantaged to meaningfully inform ...
Read More →
Case study 3 – Services for Australian Rural and Remote Allied Health: allied health assistant models of care
What the initial problem was thought to be Rural, allied health healthcare and disability providers need a way to successfully implement allied health assistants into ...
Read More →
Playlist
2 Videos
Publications
Defining and identifying common elements of and contextual influences on the roles of support workers in health and social care
Support workers constitute the largest group of staff involved in delivering health and social care in the UK, yet their roles vary widely and are ...
Read More →
Are we using support workers effectively? The relationship between team characteristics and support worker utilisation in older peoples community-based rehabilitation services in England
This research investigated how support workers’ utilization in community rehabilitation teams for older people relates to patient and team characteristics. Conducted from January to September ...
Read More →
Assessing patient preferences for the delivery of different community-based models of care using a discrete choice experiment
This study aimed to assess patient preferences for various models of community-based care for older people, focusing on the location of care, frequency, and type ...
Read More →
Preparing a 21st century workforce: is it time to consider clinically based, competency-based training of health practitioners?
Health workforce training is still largely rooted in outdated 20th-century paradigms that prioritize professionalization over patient-focused care. This is evident in the paradox of longer ...
Read More →
Implementing large-scale workforce reform: learning form 55 pilot sites of allied health workforce redesign in Queensland, Australia
This study examines the large-scale workforce redesign program implemented by Queensland Health across 13 healthcare disciplines over five years. The aim was to identify mechanisms ...
Read More →
Supervision, support and mentoring interventions for health practitioners in rural and remote areas
The objective of this research was to identify mechanisms that lead to the successful implementation of support strategies for healthcare practitioners in rural and remote ...
Read More →
Ready to unravel your complex problems?
Start by booking a free 30 minute discussion
to figure out if our solutions will work for your organisation