Understanding Unplex

Let’s take a little detour, shall we? Recently, I spent a week camping on a friend’s farm in Yatte Yattah (yes, that is a real place, and yes, it is as glorious as it sounds). Years ago, these friends transformed their old dairy farm into regenerated rainforest—with towering canopies, damp leaf litter, and the occasional […]

Dearest readers, It has come to my attention that—much like the juiciest gossip—a shocking amount of data goes missing. Yes, missing! While some gaps are glaringly obvious, like Lady Featherington’s ballgowns (think: entire rows of blank spreadsheet cells), the more insidious kind is silent missing data. The sort that slips by unnoticed, like whispers behind

So, let’s talk about brains. Specifically, mine. You see, I like to think I’m reasonably smart. I can hold my own in an intense debate about healthcare, data, and the terrifying reality of having too many tabs open in a browser at once. But here’s the thing—my software? Unplexi™? It’s officially outsmarted me. And I

In the last two articles, I’ve talked to you about how, as a community based social care or health organisation, you benefit from truly understanding the needs of your clients and having a measurable vision that puts your community at its heart. I’ve also talked about how leadership needs to make brave decisions in order

In my last article “The cup of tea that changed my life and could change yours“, I challenged you to be brave, step back, and look at the problem before you seek a solution. There are two more questions you should think about before leaping into problem solving. Trust me, your answers will set you

About 20 years ago, when I was a practising physiotherapist, I went to work in the UK in Halifax, Yorkshire – a proud northern county with a passion for cricket, windy moors and tea. Lots of tea. I’m serious, the country runs on it. I was working in an organisation that had a ‘social model