Making your complex simpler

We take the hard work out of problem solving and strategic planning.
At Unplex, we turn your complex problems into solutions you can implement.

We do this so health and social care organisations can deliver more and better care to the  individuals they serve.

Achieve your vision

Optimise the way you deliver care and support your clients

Meet demand for your services

Retain your staff

It doesn't have to be complex

Book in a discussion to explore your options

Get in touch to explore your options

What we do

We work alongside you, your team, your staff and your clients to critically examine the systems and strategies that you use to organise and deliver care. Then, we help you to identify roadblocks to and opportunities for improvement.

We do this because, like you, we are passionate about enabling individuals with health and social care needs to live their best lives.

Here’s how we do it …

Unravel

Unravel

We deep dive into the engine of your organisation to unravel your workforce and service delivery roadblocks. We collect and synthesise evidence so you understand your roadblocks better and can easily identify solutions.

Map

Map

We help you to identify and prioritise solutions to your roadblocks. We then help you to organise these into a workable and realistic roadmap so you can make strategic decisions about how to act.

Weave

Weave

We support you to implement solutions from your roadmap.

Systemise

Systemise

We work with you to identify and establish systems that help you know when you have achieved what you set out to achieve.

How we can help you

trouble finding staff
problems meeting demand
changing the way you deliver
staff satisfaction and retention
issues with flow
never enough time

We help you to devise a service delivery and workforce plan that reflects the needs of your clients and staff.

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We help you to plan and implement a new support, care or workforce model.

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We help you to troubleshoot and resolve issues with a new model of care.

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We help you to pin point the problems causing poor satisfaction and retention and suggest ways you can address these problems.

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We help you to examine and address roadblocks around the flow of clients into and out of your services.

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We help you to identify ways you can be more impactful with your time and resources.

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They engaged Unplex to...

Resources

Blog Posts

Using success metrics to boost staff retention in health and social care

A few weeks ago I was sitting at Zambrero enjoying my lunch when suddenly my attention was hijacked by the ‘Plate 4 Plate’ count-o-meter on the wall. It was like a mind magnet. Each time that counter ticked up, my brain went into overdrive. Is it for real? Is it ...
Articles

The perfect outfit – when your workforce matches your vision

In the last two articles, I’ve talked to you about how, as a community based social care or health organisation, you benefit from truly understanding the needs of your clients and having a measurable vision that puts your community at its heart. I’ve also talked about how leadership needs to ...
Articles

Shining a light for your community

In my last article “The cup of tea that changed my life and could change yours“, I challenged you to be brave, step back, and look at the problem before you seek a solution. There are two more questions you should think about before leaping into problem solving. Trust me, ...
Articles

The cup of tea that changed my life and could change yours.

About 20 years ago, when I was a practising physiotherapist, I went to work in the UK in Halifax, Yorkshire – a proud northern county with a passion for cricket, windy moors and tea. Lots of tea. I’m serious, the country runs on it. I was working in an organisation ...
Case Study

Case study 3 – Services for Australian Rural and Remote Allied Health: allied health assistant models of care

What the initial problem was thought to be Rural, allied health healthcare and disability providers need a way to successfully implement allied health assistants into their practice/service. What the problems turned out to be Rural practices and services do not have a clear understanding of the type of problems allied ...
Case Study

Case study 2 – Albury Wodonga Health: research informed digital health strategy

What the initial problem was thought to be We are not sure how to best engage with consumers who are digitally disadvantaged to meaningfully inform our digital health strategy. What the problems turned out to be AWH did not have a clear understanding of the type of problems consumers faced ...

Ready to unravel your complex problems?

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to figure out if our solutions will work for your organisation

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