HEALTH SERVICES RESEARCH · IMPLEMENTATION SCIENCE · WORKFORCE AND SERVICE REDESIGN
I have spent 24 years studying why good care fails. I know exactly where to look.

I am Dr Anna Moran. I work at the intersection of health services research, implementation science and real-world service delivery. My clients are health and disability organisations that know what good care looks like but cannot seem to get there consistently.

Whether your organisation is stuck in a workforce crisis, implementing a model of care that keeps stalling, or navigating a research-to-practice gap, I help you find a clear path forward. With evidence, not guesswork.

Book an introductory call →
Anna Moran PhD

DR ANNA MORAN, FOUNDER

Academic rigour. Practical results.

I started my career as a physiotherapist. Over two decades that evolved into a research career examining how health and disability systems work, fail, and recover, across rural and remote Australia, aged care, disability services and allied health.

I have published extensively, led workforce redesign projects across Australia and New Zealand, and built a software platform out of sheer frustration with the systems I was studying. My work sits at a rare intersection: I understand the research, the policy, and what it actually takes to change how organisations operate in the real world.

“This is not consulting built on a generic framework. It is built on 24 years of being inside the problem, and caring deeply about fixing it.”

I work with a small number of clients at a time. That is deliberate. You get my full attention, not a junior team member following a template.

More about my background →

PhD Health Services Research · Implementation Science · Rural and Remote Health · Workforce Redesign · Disability and Community Care · Allied Health · Assistants and Support workers · Australia and New Zealand 

Partnered with organisations across Australia and New Zealand since 2020 · Published researcher · Evidence translator · Founder of UNPLEXi

WHY ORGANISATIONS COME TO ME

Your organisation knows what good care looks like. The problem is getting there.

Most health and disability organisations are not failing because of bad people or poor intentions. They are failing because the gap between good strategy and real-world delivery is enormous, and almost no one helps you cross it.

I work at the intersection of evidence, strategy and implementation. I help you understand the problem properly, plan a way through it, and actually make the change stick.

Unravel

Unravel

Model Diagnostics. We identify what is blocking your ability to deliver great care, and why, with a structured problem list and evidence-based recommendations. ★BEST FOR: organisations who know something is wrong but cannot see the full picture.

Map

Map

Strategy and Planning. Facilitated sessions to identify, prioritise and plan solutions to your workforce and service delivery roadblocks. You will leave with a clear, realistic strategy you can actually execute. ★ BEST FOR: Organisations ready to move from problem to plan.

Weave

Weave

Implementation Support. Hands-on support to implement your strategy and build the systems to sustain it. I work alongside your team so change actually lands, not just gets documented. ★ BEST FOR: Organisations with a plan that keeps stalling in execution.

Systemise

Systemise

Systems and Research Coaching. Build the systems to measure, sustain and continuously improve your strategy. Also available: 1:1 coaching for researchers and leaders bridging the evidence-to-practice gap. ★ BEST FOR: Organisations building long-term capability; researchers and leaders.
Let's talk about which service is right for you →

1:1 STRATEGY COACHING AND ADVISORY SESSIONS

OfferingPriceFormatBest for
Introductory CallFree30 min video callFirst conversation. No obligation, no pitch.
Strategy Coaching$31060 min video callOne pressing problem: clear diagnosis and next steps.
Strategy Intensive$1,2505 x 60 minFrom diagnosis through to implementable strategy.
Research Coaching$31060 min video callResearchers and leaders bridging the evidence-to-practice gap.
Research Intensive$1,2505 x 60 minDeeper research coaching and implementation science support.

All sessions are online. 

Book an introductory call →

REAL ORGANISATIONS. REAL RESULTS.

...Leverage Anna's expertise in workforce and service redesign

Through her work at unplex, she has helped numerous healthcare organisations, and professional associations to identify and address workforce and service capacity problems, promoting positive outcomes for individuals with health and disability needs.
Dr Cath CosgraveCath Cosgrave Consulting & Attract Connect Stay

...Utilise Anna’s insights and expertise to develop and deliver an 'attract, recruit and retain program' targeting regional HR managers

Anna provided much needed inspiration to get our region to think about attraction, recruitment and retention differently and with a more humanistic focus rather than one based on traditional processes.
Fiona Le GassickFormer Manager Communications and Engagement Greater Shepparton City Council

...Bring evidence-based practice to our organisation which was essential in designing a new model of care

Anna brought great knowledge, opinion, academia, and other externals to the table, all which strengthened our thinking. Her support gave us great confidence in our path forward, and ultimately will lead to a better service for our customers.
John GibbonsCEO, The Personnel Group

...Get to the heart of the issue or problem and then work with purpose to a result

We benefited from Anna's experience and would recommend her to all that wish to collaborate, build capability and get to an outcome for tangible results.
Heather FlynnFormer Director of the Project Management Office (Albury Wodonga Health)

...help ‘unbundle’ some of the issues which were getting in the way of understanding how to attract, connect and retain health staff in the Wairarapa, NZ region.

Anna facilitated six interactive community workshops, attended by over 70 participants from a diverse range of people. Her results gave our Trust a comprehensive report and enabled us to build a funding case to recruit a Strategic Connector in mid-2025. When appointed, that person will enable attractive and connected workplaces and a more informed community. We found Anna to be attentive to our needs, empathetic about problem-solving and pragmatic in offering solutions. I personally found her to be a vibrant, intelligent person who brings a fresh, but disciplined and evidence-based approach to her work. This enabled us to see our needs in a new light. We can confidently say that we have a sound base to progress from, because of her work.
Barbara GladdingChair, Tū Hauoranga Trust.

...inform SARRAH’s input into national health policy reform processes.

In her role as SARRAH research fellow, Dr Anna Moran used her extensive knowledge of the rural and remote allied health evidence base and understanding of evidence reviews to inform SARRAH’s input into national health policy reform processes. Anna's contribution to SARRAH's online profile and member engagement established our approach which continues to draw from her inspiration today. In particular, Anna's input to SARRAH's Practice Redesign Series underpinned the concepts that shaped the popular Allied Health Assistance Models of Care program. Anna brings a vibrant, energetic attitude to her work which is an inspiration to anyone working alongside her. Highly recommended.
Cath Maloney GAICDCEO

...develop an innovative software tool that captures essential information, allowing us to proactively identify and plan supports for people with disabilities.

By measuring the real impact of disability on quality of life, this tool ensures that support planning is based on genuine needs rather than assumptions. The team at Unplex are engaged and aligned with our vision, bringing expertise and dedication to create a truly impactful tool. Their expertise and dedication will help us take a data-driven, yet highly person centred approach to improving lives. Highly recommend!
Pamela KingstonFormer Executive Leader – Quality and Development
Ready to work with Anna? Book a call →

Resources

Tools

Evidence Informed Decision Making Tool

Evidence Informed Decision Making Tool Welcome to your (Evidence Informed) Decision Making tool for allied health services for children with developmental or disability needs in rural and remote areas. This has been built on global evidence and will help you structure your models of care. All of these models of ...
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Understanding Unplex

Let’s Talk About Fungi (and Why Your Organisation Might Need a Bit More of It)

Let’s take a little detour, shall we? Recently, I spent a week camping on a friend’s farm in Yatte Yattah (yes, that is a real place, and yes, it is as glorious as it sounds). Years ago, these friends transformed their old dairy farm into regenerated rainforest—with towering canopies, damp ...
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Understanding Unplex

The Scandal of Silent Data: A Message from Lady Whistledown (and unplex)

Dearest readers, It has come to my attention that—much like the juiciest gossip—a shocking amount of data goes missing. Yes, missing! While some gaps are glaringly obvious, like Lady Featherington’s ballgowns (think: entire rows of blank spreadsheet cells), the more insidious kind is silent missing data. The sort that slips ...
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Explore all insights and resources →

Ready to cut through the complexity?

Start with a free 30-minute conversation. No pitch. No generic framework. Just an honest conversation with someone who genuinely understands the sector.

Book an introductory call →
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