Making your complex simpler

We take the hard work out of problem solving and strategic planning.
At Unplex, we turn your complex problems into solutions you can implement.

We do this so health and social care organisations can deliver more and better care to the individuals they serve.

Achieve your vision

Optimise the way you deliver care and support your clients

Meet demand for your services

Retain your staff

It doesn't have to be complex

Book in a discussion to explore your options

Get in touch to explore your options

What we do

We work alongside you, your team, your staff and your clients to critically examine the systems and strategies that you use to organise and deliver care. Then, we help you to identify roadblocks to and opportunities for improvement.

We do this because, like you, we are passionate about enabling individuals with health and social care needs to live their best lives.

Here’s how we do it …

Unravel

Unravel

We deep dive into the engine of your organisation to unravel your workforce and service delivery roadblocks. We collect and synthesise evidence so you understand your roadblocks better and can easily identify solutions.

Map

Map

We help you to identify and prioritise solutions to your roadblocks. We then help you to organise these into a workable and realistic roadmap so you can make strategic decisions about how to act.

Weave

Weave

We support you to implement solutions from your roadmap.

Systemise

Systemise

We work with you to identify and establish systems that help you know when you have achieved what you set out to achieve.

How we can help you

Trouble finding sufficient, suitable staff?

We help you to devise a service delivery and workforce plan that reflects the needs of your clients and staff.

Book your free 30 minute session to explore this solution.

Problems meeting demand for your service?

We help you to plan and implement a new support, care or workforce model.

Book your free 30 minute session to explore this solution.

Changing the way you deliver care and support to your clients, but things are not going to plan?

We help you to troubleshoot and resolve issues with a new model of care.

Book your free 30 minute session to explore this solution.

Staff satisfaction and retention problematic?

We help you to pin point the problems causing poor satisfaction and retention and suggest ways you can address these problems.

Book your free 30 minute session to explore this solution.

Issues with the flow of clients into and out of your service?

We help you to examine and address roadblocks around the flow of clients into and out of your services.

Book your free 30 minute session to explore this solution.

Never enough time or resources to deliver the type and quality of care you want to deliver?

We help you to identify ways you can be more impactful with your time and resources.

Book your free 30 minute session to explore this solution.

They engaged Unplex to...

...Leverage Anna's expertise in workforce and service redesign

Through her work at unplex, she has helped numerous healthcare organisations, and professional associations to identify and address workforce and service capacity problems, promoting positive outcomes for individuals with health and disability needs.

...Utilise Anna’s insights and expertise to develop and deliver an 'attract, recruit and retain program' targeting regional HR managers

Anna provided much needed inspiration to get our region to think about attraction, recruitment and retention differently and with a more humanistic focus rather than one based on traditional processes.

...Bring evidence-based practice to our organisation which was essential in designing a new model of care

Anna brought great knowledge, opinion, academia, and other externals to the table, all which strengthened our thinking. Her support gave us great confidence in our path forward, and ultimately will lead to a better service for our customers.

...Get to the heart of the issue or problem and then work with purpose to a result

We benefited from Anna's experience and would recommend her to all that wish to collaborate, build capability and get to an outcome for tangible results.

...help ‘unbundle’ some of the issues which were getting in the way of understanding how to attract, connect and retain health staff in the Wairarapa, NZ region.

Anna facilitated six interactive community workshops, attended by over 70 participants from a diverse range of people. Her results gave our Trust a comprehensive report and enabled us to build a funding case to recruit a Strategic Connector in mid-2025. When appointed, that person will enable attractive and connected workplaces and a more informed community. We found Anna to be attentive to our needs, empathetic about problem-solving and pragmatic in offering solutions. I personally found her to be a vibrant, intelligent person who brings a fresh, but disciplined and evidence-based approach to her work. This enabled us to see our needs in a new light. We can confidently say that we have a sound base to progress from, because of her work.

...inform SARRAH’s input into national health policy reform processes.

In her role as SARRAH research fellow, Dr Anna Moran used her extensive knowledge of the rural and remote allied health evidence base and understanding of evidence reviews to inform SARRAH’s input into national health policy reform processes. Anna's contribution to SARRAH's online profile and member engagement established our approach which continues to draw from her inspiration today. In particular, Anna's input to SARRAH's Practice Redesign Series underpinned the concepts that shaped the popular Allied Health Assistance Models of Care program. Anna brings a vibrant, energetic attitude to her work which is an inspiration to anyone working alongside her. Highly recommended.

...develop an innovative software tool that captures essential information, allowing us to proactively identify and plan supports for people with disabilities.

By measuring the real impact of disability on quality of life, this tool ensures that support planning is based on genuine needs rather than assumptions. The team at Unplex are engaged and aligned with our vision, bringing expertise and dedication to create a truly impactful tool. Their expertise and dedication will help us take a data-driven, yet highly person centred approach to improving lives. Highly recommend!

Brains We've Rubbed Shoulders With 🧠✨

Since 2020, unplex has partnered with health and social care organisations across Australia and New Zealand, using evidence, co-design and AI to enable easier access to high quality therapy, care and support for the people who need it most.

Resources

Tools

Evidence Informed Decision Making Tool

Evidence Informed Decision Making Tool Welcome to your (Evidence Informed) Decision Making tool for allied health services for children with developmental or disability needs in rural and remote areas. This has been built on global evidence and will help you structure your models of care. All of these models of ...

Understanding Unplex

Let’s Talk About Fungi (and Why Your Organisation Might Need a Bit More of It)

Let’s take a little detour, shall we? Recently, I spent a week camping on a friend’s farm in Yatte Yattah (yes, that is a real place, and yes, it is as glorious as it sounds). Years ago, these friends transformed their old dairy farm into regenerated rainforest—with towering canopies, damp ...

Understanding Unplex

The Scandal of Silent Data: A Message from Lady Whistledown (and unplex)

Dearest readers, It has come to my attention that—much like the juiciest gossip—a shocking amount of data goes missing. Yes, missing! While some gaps are glaringly obvious, like Lady Featherington’s ballgowns (think: entire rows of blank spreadsheet cells), the more insidious kind is silent missing data. The sort that slips ...

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