It seems like we’re all focusing on recruitment at the moment. Treating it as the magic bullet to our workforce and service delivery challenges. But I would argue that for truly effective recruitment in the health and social care sector – and great client outcomes – we need to go back a step. We first […]
Deciphering your clients’ needs before recruiting: Seven steps to consider Read More »
Remember the game Kerplunk? It’s a classic game of sticks, marbles, and strategy. To play, you need to skilfully remove sticks from a large tube without any marbles falling into your square at the bottom. To win, you need to have the least number of marbles in your square. Easy! Can you feel a metaphor
Understanding bottlenecks in health and social care settings Read More »
Linear programming and The Australian Women’s Weekly ‘Simplicity Chocolate Cake’ recipe – can you name a more unexpected duo? No, I’ve not lost the plot. I’ve simply had an epiphany about how to describe an approach to improving service delivery in health and social care – while chatting to my mother about work over morning
How thinking like a linear programmer can help you optimise service delivery Read More »
Remember ‘that’ moment in your professional career that completely shocked you? I do – and it was only last year. I was working with a single discipline team of allied health professionals who were about to shift into an interdisciplinary service model. During our workshop discussion, they flat out threw (multiple) other allied health professions
Improving interprofessional collaboration in health and social care Read More »
A few weeks ago I was sitting at Zambrero enjoying my lunch when suddenly my attention was hijacked by the ‘Plate 4 Plate’ count-o-meter on the wall. It was like a mind magnet. Each time that counter ticked up, my brain went into overdrive. Is it for real? Is it really tracking all meals donated
Using success metrics to boost staff retention in health and social care Read More »
