A few weeks ago I was sitting at Zambrero enjoying my lunch when suddenly my attention was hijacked by the ‘Plate 4 Plate’ count-o-meter on the wall. It was like a mind magnet. Each time that counter ticked up, my brain went into overdrive. Is it for real? Is it really tracking all meals donated […]
Using success metrics to boost staff retention in health and social care Read More »
In the last two articles, I’ve talked to you about how, as a community based social care or health organisation, you benefit from truly understanding the needs of your clients and having a measurable vision that puts your community at its heart. I’ve also talked about how leadership needs to make brave decisions in order
The perfect outfit – when your workforce matches your vision Read More »
In my last article “The cup of tea that changed my life and could change yours“, I challenged you to be brave, step back, and look at the problem before you seek a solution. There are two more questions you should think about before leaping into problem solving. Trust me, your answers will set you
Shining a light for your community Read More »
About 20 years ago, when I was a practising physiotherapist, I went to work in the UK in Halifax, Yorkshire – a proud northern county with a passion for cricket, windy moors and tea. Lots of tea. I’m serious, the country runs on it. I was working in an organisation that had a ‘social model
The cup of tea that changed my life and could change yours. Read More »
What the initial problem was thought to be Rural, allied health healthcare and disability providers need a way to successfully implement allied health assistants into their practice/service. What the problems turned out to be Rural practices and services do not have a clear understanding of the type of problems allied health assistants are optimally able
What the initial problem was thought to be We are not sure how to best engage with consumers who are digitally disadvantaged to meaningfully inform our digital health strategy. What the problems turned out to be AWH did not have a clear understanding of the type of problems consumers faced when trying to access digital
Case study 2 – Albury Wodonga Health: research informed digital health strategy Read More »
What the initial problem was thought to be We think we need a specialist credentialling system for Speech Pathologists in Australia. What the problems turned out to be SPA did not have a clear understanding of the type of problems a (specialist) credentialling system might address. Working backwards, using international and national credentialling models, research
Case study 1 – Speech Pathology Australia: Specialist Credentialling Read More »
